
Job Summary: The primary role of the Family Service Assistant is to show the love of Christ with all the mothers and children by sharing the Gospel; assisting the mothers as an advocate to help them to transition through hardships, and mentally tough times; identify spiritual, housing, employment, occupational, educational, and psychological needs collaborating with mothers to obtain the necessary services.
Duties:
Social Service: 60%
*Refer and assist the mothers with finding and arranging social service support to include housing, financial assistance, childcare, substance abuse treatment, job training, and parenting classes.
*Inform outside agencies and outside individuals of the rules, policies, procedures and process for joining the Mother’s and Children division
*Develop a working relationship with other health and human service providers
*Verify to outside agencies the mothers and children status of homelessness
*Complete intake assessment on all incoming mothers with children; determine the need; create a treatment plan; keep a written record of the progress
*Give status report to supervisor and 2nd shift staff of events that took place during 1st shift
Administrative: 15%
*Organize, participate, and encourage the mothers to engage in recreational activities with their child/children; observe and monitor the children at play
*Responsible for helping to create a safe and loving environment for mothers and children by ensuring that all mothers are in compliance with the rules, policies and procedures for the Women’s and Children Department and the organization as a whole
*Be familiar with building safety procedures, as well as fire evacuation and hazardous weather plans, and execute procedures and plans as needed; assist residents and volunteers in evacuation drills and emergency situations in the facility
*Additional tasks and responsibilities as assigned
Counseling: 10%
*Provide biblical counseling and parenting skills based on biblical principles
Evangelism: 5%
*Share the Gospel with all the mothers and children who are not in the Enrichment ministry and encourage those who have accepted Christ to join the Enrichment ministry.
Teaching: 5%
*Teach bible lessons to children
Housekeeping: 5%
*Sanitize, organize, and store toys, materials, and other equipment to ensure order and cleanliness in the activity area
*Organize and stock the Women and Children’s Department with person hygiene supplies
*Perform general office and housekeeping duties
Skills
· Communication Skills: The FSA need to talk with clients and understand their needs. You will also need to speak with others on your client's behalf, and act as an advocate for them. Good listening skills, and speaking in an understandable way and being a good communicator is crucial.
· People Skills: The FSA will be working with people who are sometimes in dire situations or going through difficult transitions. Being compassionate to their situation, working with them in a positive way, and being culturally sensitive will help them make good forward strides. The FSA should have a positive attitude and possess empathetic listening skills.
Job Requirement/Qualification
*Must be a Christian
*Possess two or more of the spiritual gifts: love, compassion, patience, longsuffering, temperance, mercy, grace
*Associate’s degree in social work, social services and/or equivalent related experiences.
*3-5 year experience of social work related to mothers and children in crisis and mental health
*Must have a compassionate heart for the poor and lost to help those in crisis
*Good customer and communication skills, both verbal and written
*Ability to deal with various personalities in a high volume, highly active environment
*Use sound biblical judgment; ability to give logical, sound, biblical advice
*Organized, accurate, detailed oriented and reliable
*Ability to recognize and solve problems, multi-task, prioritize, and work efficiently with
limited supervision
*Flexible to work weekends and nights
*Basic Microsoft Office Suite skills
Preferred Qualifications
*Bachelor’s degree in human services or social work
*Spiritual gift of wisdom
Work Environment/Physical Demands
*Must be physically able to move quickly.
*Must be able to stand, sit, or walk for an extended period of time or for an entire work shift.
*Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
*Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds with assistance.
*Vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust and focus.
Job Snapshot
Employment Type: Full-time; flexible weekends and nights
Job Type: Social and Human Service Ministry
Industry: Christian Nonprofit
Education: Associate’s degree and /or equivalent related experience
Experience: 3-5 year experience of social work related to mothers and children
Manager Others: No
Travel Required: Possible
A Gospel Homeless Mission/Shelter ~
At Pacific Garden Mission, we are passionate about the gospel and transforming lives through it. The Mission’s target audience is the homeless; transient; and anyone in need of shelter, clothing, and food.
Our desire is to connect with those lost and hurting who find themselves in desperate situations, and to show them the true Way to a new life.
We are a non-profit organization, supported fully by our donors, and every service offered is completely free to our transient guests. We reach the homeless through physical means first, meeting their immediate and most urgent needs. And in this way, we draw them into a loving community where we can offer longer-term rehabilitative programs and teach the truth of the gospel.
We believe that a hand up is a much more loving means of assistance than a hand out, and we seek to aid our guests in becoming healthy and productive members of society – and ultimately, followers of Christ.
Amen