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POSITION SUMMARY
The Technical Arts Manager is responsible for live production and IT support for enabling ministry church-wide. This role provides leadership in ensuring that all media strategies and practices effectively support the mission of the church and engage audiences for worship, fellowship, discipleship, ministry, evangelism, and administration. The role blends creative vision, content creation, and technical leadership to provide a seamless and engaging experience for both in-person and online audiences. This position reports to the Associate Pastor and collaborates with the Office & Communications Manager, Pastoral Staff, and ministry leadership.
QUALIFICATIONS:
Education and Experience:
- Bachelor's degree (or equivalent) preferred in fields like Media Arts, IT, Communications, or a related area. An associate’s degree, relevant certifications, or equivalent experience will be considered.
- 1 to 3 years of hands-on experience preferred in a church/parachurch setting that utilized social media platforms, videography, photography, live production, AVL, and IT systems, or similar roles and experience.
- Experience in leadership and team development, with a track record of building, training, and managing volunteer teams while promoting clear communication, accountability, and continuous improvement.
Skills and Knowledge
- Desired proficiency in technologies such as:
- Social media platforms (e.g., Instagram, Facebook, YouTube, etc.).
- Adobe Suite (e.g., Premier Pro, Lightroom, After Effects, etc.)
- Photography and videography equipment (e.g., DSLR, Cinema, PTZ).
- Website maintenance (e.g., Wix)
- Graphic Design (e.g., Canva, InDesign, Illustrator)
- Engagement solutions (e.g., Planning Center, Mailchimp, Text in Church).
- Desired proficiency in church production tools and systems, such as:
- Digital mixing consoles (e.g. Behringer X-32, Ableton, Mac iOS, P16’s – I.G.M.) and sound systems.
- Presentation software and hardware (e.g., ProPresenter, projectors).
- Video switching, streaming platforms (e.g., ATEM, Blackmagic, Restream, YouTube), cameras, and editing (e.g., Adobe Premiere Pro).
- Lighting control (e.g., Lightkey, DMX).
- Data connection and signal flow (e.g., HDMI, Cat6, Sender/Receivers, Splitters, SDI, network).
- General IT knowledge: computer/network troubleshooting, O365, basic cybersecurity, and equipment maintenance/repair.
- Ability to learn new technologies quickly, adapt systems to evolving needs, and suggest upgrades.
Spiritual and Personal Qualifications
- A committed follower of Jesus Christ with a mature, growing personal faith and active involvement in church life (member of New Hope Church within 3 months of employment). Completion of core classes and agreement with associated commitments within 6 months.
- Alignment with the church's mission, values, vision, doctrinal statement, and ministry philosophy.
- A servant-leader mindset: humility, spiritual maturity, and a heart for using technology to enhance worship and discipleship (rather than just "running tech").
- Willingness to provide spiritual care, encouragement, and shepherding to volunteers and team members.
WORKING CONDITIONS:
Full-time flexible hours, with on-call flexibility. The on-site work week is Sunday through Thursday and includes an occasional Saturday. This position allows for some remote work as negotiated with the Associate Pastor. Weekly Worship and Staff meetings are to be attended in person. The position is exempt. Days off are posted on the staff calendar. Living in close proximity to the church and its body is strongly preferred.
Physical ability to lift equipment (e.g., up to 50 lbs), set up/tear down, and be present for services/events (including weekends, some holidays, rehearsals).
Willingness to undergo background checks and adhere to church child protection/safety policies.
RESPONSIBILITIES & DUTIES:
Team Leadership & Development
- Recruit, train, schedule, and lead media and technical volunteers
- Foster a collaborative, spiritually healthy team culture
- Provide coaching, encouragement, and leadership development
- Supervise internship positions in support of Technical Arts management tasks
Strategy, Planning & Collaboration
- Develop and implement communication and media strategies aligned with church mission and goals in collaboration with the Office and Communications Manager
- Partner with ministry leaders to support events, campaigns, and initiatives
- Participate in staff, worship, and planning meetings
- Stay current with trends, tools, and best practices to continually improve ministry impact
Digital Engagement
- Lead the creation, scheduling, and optimization of all digital content across platforms (social media, website, email, and livestreams)
- Develop engaging, ministry-aligned content including photos, graphics, video, and written messaging
- Maintain active online presence by engaging with audiences, monitoring activity, and ensuring timely responses
- Oversee website updates, media asset organization, and consistent branding across all platforms
- Track performance metrics and provide monthly reports with insights and recommendations
Live Production & Technical Arts
- Oversee and execute AVL (audio, video, lighting) operations for worship services and events
- Ensure high-quality, distraction-free in-person and livestream worship experiences
- Direct or support audio mixing, video production, presentation software, and lighting systems
- Coordinate service production elements with pastors and worship leaders
- Manage recording, editing, and distribution of service content
Technology & Systems Management
- Provide oversight and troubleshooting for AVL systems, computers, and basic network infrastructure
- Maintain and support staff technology, including devices, software, and accounts
- Ensure systems are secure, updated, and function effectively
- Oversee installation, configuration, and upgrades of technical systems
Equipment & Resource Stewardship
- Maintain, organize, and track all AVL and media equipment
- Recommend, purchase, and install new technology as needed
- Ensure all equipment is tested, functional, and service-ready
Administrative Oversight
- Assist with budgeting, expense tracking, and resource planning
- Coordinate schedules, calendars, and workflows related to media and production
- Perform additional duties as assigned to support overall ministry effectiveness
About New Hope Church
New Hope is an evangelical, nondenominational church in northeastern Michigan, focused on loving God and others. We hold two Sunday services, averaging 200 attendees, led by a staff that includes pastors and ministry leaders, with music from our contemporary Praise Team. Governance is managed by a Board of Directors, and a Pastor’s Cabinet for spiritual guidance.
We prioritize young families by offering nursery care at both services and interactive children’s programs during the second service. Our youth and adults participate in a variety of groups and fellowships throughout the year. Life Groups, Women’s and Men’s Discipleship Groups, and outreach efforts are integral to our community. We seek to deepen our family focused ministry with intentional discipling and pastoral support.
We carry out our Ministry year-round with efforts like the Pop-Up-Pantry and Church in Action, working alongside organizations such as the Salvation Army, Samaritan’s Purse, Compassion International, and Engage Africa. Seasonal activities include Vacation Bible School, Fall Festival, Bountiful Harvest, and global missions support.
Located amid Lake Huron’s beaches and vast forests, New Hope serves its congregation and community with compassion and purpose.